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DOLPHIN AI — TERMS OF USE

Effective Date: 10 Aug 2026 · Last Updated: 10 Aug 2026

These Terms of Use (the “Terms”) govern the User’s access to and use of the platform available at www.trydolphin.ai (“Dolphin AI” or “Platform”) which is provided by Greenhorn Wellness Private Limited (“Company”), our website, any application programming interfaces, and all related products, features, and content (collectively, the “Services”), across all applicable jurisdictions where the User may avail the Services of Dolphin AI. By accessing or using the Services, you represent that (i) you have read, understood, and agree to be bound by these Terms, (ii) you are of legal age to form a binding contract in your jurisdiction, (iii) you are not barred from using the Services under the laws that apply to you and (iv) you must ensure compliance of the User Inputs (as defined below) and obtain all necessary rights, consents and authorizations as per the User Input and Output Generation Guidelines as included in these Terms for such User Inputs.

By accessing or using the Platform, you agree to be bound by these Terms.

1. Definitions

In these Terms, the following expressions shall have the meanings set out below:

  1. “Account” means a registered user profile on the Service.

  2. “Admin” means a User designated by the Owner to manage an Organisation, including creating and managing Workspaces, inviting and removing Members, controlling credit allocations, and managing asset libraries.

  3. “Content” includes, without limitation, a digital representation of a person, a synthesised voice used to generate speech and includes voices either created by the User through reference image, audio or video files or made readily accessible by the Company through pre-built voice profiles and digital representations or otherwise using the tools provided by the Company.

  4. “Credits” means prepaid units used to consume generation features within the Service, as specified in these Terms.

  5. “Member” or "User" or "you" means an individual with access to a Workspace who is not an Admin or Owner.

  6. “Organisation” or "Org" means the organisational account that owns one or more Workspaces, typically a business, team, or enterprise.

  7. “Owner” means the individual who creates an Organisation and holds ultimate control over organisation-level settings, billing, and administrator membership.

  8. “Workspace” means a container within an Organisation for one or more video projects, asset libraries, and Member assignments.

2. Terms and Conditions

  1. The Company offers the website, Platform and any services conditioned upon your acceptance of these Terms. These Terms apply to all users of the website, Platform and any services provided by Company, except as may be specifically agreed otherwise in writing. Any new product or services provided by Company, or any new features or tools which are added to the application, website or platform shall, unless specifically stated otherwise, be subject to these Terms.

  2. You agree that you (and your Organization) shall be bound by these Terms by accessing the website, using the Platform, or by otherwise availing of the services from the Company. If you do not agree to all the Terms, then you may not access the website, Platform or the use of any products, application or services provided by the Company. If these Terms are considered an offer, except as may be specifically agreed otherwise in writing, acceptance is expressly limited to these Terms. References to “you” or the “User” in these Terms includes the Organization to which such User belongs and any acts or omissions by the User shall be binding on the relevant Organization.

  3. By use of the Platform and any services provided by the Company, you also agree to be bound by the additional terms and conditions and policies referenced herein and/or available by hyperlink, including without limitation Company’s Privacy Policy, other policies of the Company.

  4. The Company may revise these Terms at any time by amending this page. The User must check this page from time to time to take notice of any changes made to these Terms, as they are binding on the User. The Company reserves the right to update, change or replace any part of these Terms by posting updates and/or changes to the Company’s website or Platform. It is your responsibility to check this page periodically for changes. Following the posting of any changes, your continued use of or access to the website or Platform or the use of the product or Services from the Company, constitutes acceptance of such revised Terms.

  5. The Company may, without prior notice, change all or any features of the Platform; add or remove functionalities or features; stop providing the Platform; or create usage limits for the Platform.

3. Description of the Services

  1. The Platform uses artificial intelligence tools to generate AI-powered avatar video, synthesised voice, and associated audiovisual content (including cinematograph films within the meaning of Section 2(f) of the Copyright Act, 1957, and sound recordings) across fictional and non-fictional use cases. The Platform functions as an aggregator, integrating with third-party AI model providers including Google (e.g. Google Veo 3) and ByteDance (e.g. Kling), and comparable providers, via APIs. The Company does not build or own the underlying AI models. The Platform allows Users to create and generate content through three primary interfaces: a chat-based interface, a workflow template system, and a playground mode. The Platform also includes an editor for users to upload and modify content previously generated within the Service. Content, prompts, character descriptions, face images, voice samples, scripts, or other materials submitted by Users constitute “User Inputs”, and the resulting Content generated by the Service constitutes “Outputs”.

  2. You may access and use certain types of content that is made generally available through the Services, such as the digital characters provided by the Company, images, audio clips, and video templates. Using content together with the features and functionalities of the Services, including the artificial intelligence components, you can build scenes and direct digital characters to read scripts and act them out in realistic manners.

  3. For the creation and use of a specifically designed digital actor on the Platform, you have to adhere to the guidelines specified by the Company, including an obligation to provide the Platform the permission to use images, voices and digital likeness.

  4. The Services are provided on an “as is” and “as available” basis and may be modified, suspended, or discontinued at any time.

4. Eligibility

  1. By agreeing to these Terms, the User (wherein the User is a natural person) represents that the User is at least the age of majority i.e. 18 years, and is competent to contract. The User represents and warrants the User has the full power and authority to accept the Terms, access the Platform and use the Services provided by the Company, under these Terms and that these Terms are binding upon the User.

  2. In case the Company alters or amends the eligibility criteria to be registered for accessing the Platform, the website or receiving Services of the Company and you no longer comply with the new eligibility criteria, as determined by the Company in its sole discretion, you accept that the Company may restrict or suspend your access to the Platform, the website or receiving Services of Company without any liability for the Company. You are solely responsible for ensuring that you are in compliance with these Terms.

  3. You shall ensure that there are proper encryption and security measures at its respective desktop, mobile device or other device used to access the Platform and website to prevent any hacking and you accept all liabilities with respect to any compromise or unauthorized use or disclosure or access to such information.

  4. You may not use the Services provided by the Company, the Platform or the website for any illegal or unauthorised purpose nor can you, in the use of the Platform or website, violate any applicable law (including but not limited to copyright laws). The Company reserves the right to refuse or discontinue any services provided by the Company or the Platform to anyone for any reason at any time.

5. Organisation Accounts, Roles and Authority

  1. The Service may be used by individual Users or, when permitted by the Company, for team and enterprise use through Organisation accounts.

  2. Where the services are being used for the benefit of any Organisation, if the User creates a new Organisation, the User become its Owner and bind both the User and the Organisation to these Terms.

  3. Owner: An Owner has Organisation-wide control including the right to appoint and remove Admins, manage billing and subscriptions, transfer ownership, and delete the Organisation.

  4. Admins: Admins may create and configure Workspaces; invite, remove, and assign Members; manage credit allocations; upload and remove assets from workspace asset libraries; and view all projects and analytics within the Organisation.

  5. Members: Members may create video projects, use generation features, and consume assets from the workspace asset library, subject to permission flags set by an Admin.

  6. Actions taken by an Owner or Admin, including accepting these Terms, purchasing subscriptions or credits, and agreeing to supplemental terms, bind the Organisation and all its Members.

  7. Members acknowledge that Owners and Admins may view projects, Inputs, Outputs, and asset uploads created within the Organisation’s Workspaces, and review audit-log records of Member activity.

  8. If the User’s access to an Organisation is revoked, the Organisation controls the disposition of any content the User created within its Workspaces, subject to applicable law.

6. License to Use the Service

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal use or internal business purposes, as specifically permitted pursuant to these Terms. All rights not expressly granted to you are reserved by the Company and its licensors. No rights are granted by implication, estoppel, or otherwise.

7. Registration, Maintenance and Security of Account

  1. In order to avail the Services of the Company, you must be registered on the Platform. You shall provide the Company all such documents as may be required by the Company for identity verification as required under the applicable law.

  2. By registering with the Platform, you agree to provide true, accurate, current and complete information, failing which the Company may at any time reject your registration and terminate your right to use or access the Platform and Services. When you register on the Platform, a user account (“Account”) will be created, that is associated with your user name, password and other identifying information. You shall be responsible for anything that happens through your Account.

  3. You expressly undertake to keep your Account information, which includes but not limited to your primary email address, contact number, communication address, ownership or legal status current and valid and in case of any change in information provided, update your account immediately.

  4. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Services. The Company reserves the right to suspend or terminate your Account. It is hereby clarified that the Account is non-transferable and the User shall not be entitled to transfer and/or assign the Account to any third-party.

  5. You are responsible for maintaining the confidentiality and security of your Account, including but not limited to the information you have provided, and you are solely responsible for all activities that occur under your Account. You agree to immediately notify the Company by writing of any unauthorized use or suspected unauthorized use of your Account or any other breach of security. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

  6. The Company currently offers a free account with limited functionality (“Free Account”) and various fee-bearing accounts offering feature enhancements (“Paid Subscriptions”).

  7. The Company strictly prohibits using the Services while impersonating any person or entity or falsely claiming an affiliation with any person or entity.

  8. You must ensure that your information on record with the Company is always accurate and up to date and the Company shall not be liable for any loss arising out of your failure to do so. The Company may ask you at any time to confirm the accuracy of your information or to provide documents or other evidence verifying such information.

  9. The Company may contact you with information or notices regarding your use of the Services. It shall be your responsibility to regularly check your account on the Platform, e-mail account or other methods of communication that you have registered with the Company and to promptly retrieve and read messages relating to your use of the Services. The Company will not be responsible for your inability to use the Services as a result of any failure to submit to, or notify the Company of a change in, your contact details in accordance with these Terms.

  10. You are prohibited from selling, trading, or otherwise transferring your Account to another party.

  11. You shall not use the Services or the Platform in any manner that could damage, disable, overburden, or impair it, including, without limitation, using the Services or the Platform in an automated manner or otherwise.

  12. You shall not hold the Company liable in case of any improper/ fraudulent/unauthorized/ duplicate/erroneous use of your mobile and/or the web-based access or through any other platform due to loss or theft of your mobile or cloning of your mobile or for any other reason whatsoever.

  13. You hereby acknowledge and agree that the deletion of the application or Platform from the device does not constitute termination of your account and agree to undertake the process detailed herein in order to complete the de-registration of your account (“De-registration”). If and when you are desirous of De-registering the account, immediately upon receiving your written request to that effect, the Company shall remove such account. However, the Company may retain certain information regarding your account, even after receiving such deletion request, where such retention is required under applicable laws. You hereby acknowledge that the removal of your details from the Platform does not constitute termination of your outstanding obligations, if any, to the Company.

8. Pricing Plan Range

  1. You and the Organization agree and undertake to pay the fee payable for use of the Platform and the Services, as specified by the Company from time to time. The Company shall debit the amount payable by the Organization or the User, as applicable, at the time of purchase of the relevant plan, subscription, or Credits. Access to the Services, including the ability to consume Credits and generate outputs, is contingent on successful debit of the applicable amount at the time of such purchase. In case the Company is unable to debit the relevant amount, the Company may decline to activate or continue providing the Services until the User or the Organization, as applicable, makes payment of such amount promptly on demand by the Company.

  2. All pricing and fees are set forth in in the Platform and your Account and are subject to change in Platform’s sole discretion upon notice to you or a relevant update in the page / account. Your continued use of the Services indicates your continued acceptance of any change in fees and charges.

  3. Credits: The amounts paid by the Organization and the User may be utilized towards the subscription of credits by the Platform which can be used on the Platform for various Services. Once purchased, the Credits do not represent any equivalent of cash and may be used subject to the following conditions:

    1. Credits are prepaid units that can be consumed for generation features within the Service.
    2. Purchase: Credits are purchased through the Platform at rates displayed at the time of purchase.
    3. Expiry: Credits may expire as indicated at the time of purchase. Promotional Credits may have shorter expiry windows.
    4. Non-transferable: Credits have no cash value, are non-transferable, non-reloadable for cash, and may not be combined across Users, Organisations or resold.
    5. Forfeiture: Unused Credits are forfeited on Account cancellation, Organisation termination for cause, or expiry as provided at the time of purchase. Except as expressly provided under the Refund Policy, no refund will be provided for any expired or unused credits.
    6. Per-User Limits: For Organizations, the Admins may set per-Member credit limits; once a Member’s limit is reached, generation is blocked until the Admin raises the limit or the next billing period.

  4. Refunds : Please refer to the Refund Policy available at www.trydolphin.ai/refund

9. User Inputs, Outputs and Intellectual Property

  1. Intellectual property

    1. All Intellectual Property Rights in the Platform, the website or the Services of the Company belong to the Company or the applicable third-party owner of such rights, except for Outputs generated by usage of the Services by the User. Nothing in these Terms shall operate to transfer any Intellectual Property Rights beyond the specific licenses, as may be specifically agreed in writing. The Company retains ownership of all right, title to, and interest in any and all Intellectual Property Rights developed, owned, licensed or created by the Platform, except for the Outputs generated by usage of the Services by the User, over which ownership, right and title shall be retained by such User, for usage, in accordance with these Terms. The User agrees to grant an irrevocable and sub-licensable license for the usage of such Outputs by the Company, including for the purposes of the improvement of the Platform.

    2. Due to the nature of the Services and artificial intelligence generally, the Output may not be unique and other users may receive similar output from our Services. You confirm that you shall not have any right to challenge or contest the same.

    3. No part or parts of the Platform may be reproduced, distributed, republished, displayed, broadcast, hyperlinked, transmitted, adapted, modified to create derivative works or otherwise commercially exploited in any manner or by any means or stored in an information retrieval system without Company’s prior written permission. You may view, print or use Company’s content for personal usage or, when permitted by the Company, only for purposes that are authorised for the Organisation accounts under these Terms , provided further that the you do not modify the content and that you retain all copyright notices and other proprietary notices contained in the content.

    4. You shall not claim any rights or interest in the trademarks, copyrights, code, software, images, sounds, recordings and other intellectual property rights of the Company or its partners (collectively, “IP Property”), or in connection with any other services, features or product offered by the Company to you, other than the Outputs generated by you. In no event shall you alter, tamper, vary, modify, change, disassemble, decompile, or reverse engineer any IP Property (including without limitation any IP Property licensed to the Company by any other person), or permit others to do so. Altering, tampering, varying, modifying, changing, disassembling, decompiling and reverse engineering include, without limitation:

      1. converting the IP Property from a machine-readable form into a human-readable form

      2. disassembling or decompiling the IP Property by using any means or methods to translate machine-dependent or machine-independent object code into the original human-readable source code or any approximation thereof;

      3. examining the machine-readable object code that controls the IP Property’s operation and creating the original source code or any approximation thereof by, for example, studying the IP Property’s behaviour in response to a variety of inputs;

      4. performing any other activity related to the IP Property that could be construed to be reverse engineering, disassembling, or decompiling; or

      5. making any alteration or change to the IP Property without the express prior written consent of the Company.

  2. Third-Party Rights

    1. You acknowledge that copyright and related rights subsist in literary, dramatic, musical and artistic works, cinematograph films and sound recordings, and that use of protected material without authorization may constitute infringement.
    2. You shall ensure that User Inputs do not infringe any third-party rights (including copyright, moral rights, performers’ rights, personality rights, or privacy rights), and that your use of Outputs does not infringe any such rights.

  3. Certain Restrictions

    1. Modification: The Company reserves the right, at any time, to modify, suspend, or discontinue the Services (in whole or in part) with or without notice to you. You agree that the Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof.
    2. No support or maintenance: You acknowledge and agree that the Company will have no obligation to provide you with any support or maintenance in connection with the Services.
    3. Ownership: You acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets in the Services are owned by Company. The ownership of the Outputs generated by you, through usage of the Services, vests with you. Neither these Terms (nor your access to the Services) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly to the Platform and ownership rights over the Outputs generated and reserve all rights not granted in these Terms, and there are no implied licenses granted under these Terms.

10. Acceptable Use and Content Standards

  1. User Input and Output Generation Guidelines

    1. You are solely responsible for your User Input and any Output generated using your User Input, or any User Input/Output which has been provided/ generated using your Account by any affiliate/ entity/ representative which you may be related to. You assume all risks associated with use of your User Input or any Output generated using your User Input, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Input or any Output generated using your User Input, that personally identifies you or any third party. You hereby represent and warrant that your User Input will not violate our Terms. You may not represent or imply to others that your User Input is in any way provided, sponsored or endorsed by the Platform. The Platform is not obligated to backup any User Input or any Output generated using your User Input, and the same may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Input or any Output generated using your User Input if you desire. You have the written consent, release, and/or permission of each and every identifiable individual person in your User Input to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Output in any manner contemplated by the Platform and these Terms.

    2. You hereby grant (and you represent and warrant that you have the right to grant) to the Company an irrevocable, perpetual, non-exclusive, royalty-free and fully paid, worldwide license (with the right to sublicense) to access, use, reproduce, electronically distribute, transmit, perform, format, display, store, archive, and index the User Input/ Output generated using consent created by you utilizing the Platform for the purpose of supporting your use of the Services and providing Services to you.

  2. Prohibited Uses

    1. You shall not redistribute, sublicense, rent, publish, sell, assign, lease, market, transfer, or otherwise make the Platform or any component or content thereof, available to any third parties prior the prior written consent of the Company.

    2. The Services or the Output cannot be used for any commercial purpose, trade or other non-personal limited use except to the extent, as authorised for the Organisation Accounts under these Terms.

    3. You shall not circumvent or disable any digital rights management, usage rules, or other security features of Platform; remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Platform ; and not use the Platform in a manner that threatens the integrity, performance, or availability of the Platform.

    4. You agree that you will not, directly or indirectly, host, display, upload, modify, publish, transmit, store, update or share any information through the Platform that:

      1. use the services of the Company for any purpose that might be construed as contrary or repugnant to any applicable law, regulation, guideline, judicial dicta, or public policy or for any purpose that might negatively prejudice the goodwill of the Company or violate the Terms;

      2. violates any applicable law (including but not limited to any manner that promotes, contributes to, or encourages illegal or unlawful activity);

      3. generates, promotes, disseminates, or otherwise uses or facilitates content that may harm other individuals, including to encourage self-harm, discrimination, bullying, humiliation, and/or other emotional harms. This also includes causing harm by using the Platform to: (i) deploy subliminal, manipulative, or deceptive techniques to distort behaviour by impairing decision making; or (ii) exploit people due to their age, disability, or a specific social or economic situation to distort their behaviour;

      4. evaluates or classifies individuals based on social behaviour or personal traits that leads to detrimental or unfavourable treatment, either in a context unrelated to the original data or that is unjustified or disproportionate;

      5. creates content that categorises people based on their biometric data to deduce or infer their race, political opinions, trade union membership, religious or philosophical beliefs, sex life or sexual orientation;

      6. engages in real-time biometric identification in publicly accessible spaces for the purposes of law enforcement, save as permitted by applicable law;

      7. presents a risk of death or bodily harm to individuals (including in relation to illegal drugs, weapons, or self-harm);

      8. generates, promotes, disseminates, or otherwise uses or facilitates adult content, such as erotic chat, pornography, and content meant to arouse sexual excitement or that is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy (including bodily privacy), insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, or otherwise unlawful;

      9. attempts to create harmful content or attempts to harm minors in any way, including by representing or portraying them with digital characters provided by the Company, or exposing them to inappropriate content. With respect to the digital characters provided by the Company, you shall not be permitted to promote or advertise age restricted goods, services or venues, including alcohol, tobacco, vaping products, psychoactive substances, firearms, gambling, sex toys, escort services and dating services and to transmit any conspiracy theories, propaganda or data or information that is in furtherance of any ‘misinformation’ or ‘disinformation’ campaigns or activities;

      10. contains viruses, trojan horses, worms, spyware, time bombs, cancelbots, or other computer programming routines, code, files or such other programs that may harm the Platform, interests or rights of other users or limit the functionality of any computer software, hardware or telecommunications, or that may harvest or collect any data or personal information about other Users without their consent;

      11. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

      12. deceives or misleads others, including but not limited to activity related to plagiarism, scams, phishing or malware, and furtherance of misinformation or disinformation, including impersonating of another person;

      13. generates, promotes, disseminates, or otherwise uses or facilitates content that may violate or infringe upon the rights of others (including but not limited to intellectual property rights and privacy rights);

      14. threatens the unity, integrity, defence, security or sovereignty of any state, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence;

      15. solicits or provides any professional advice (including but not limited to medical, psychological, financial, or legal advice) or content to be used for the purpose of engaging in other regulated activities (including but not limited to political campaigning or lobbying). No statements, responses, or content generated by the Platform should be interpreted as an offer or provision of professional care or as a substitute for consultation with a qualified provider;

      16. deceives or misleads any other user of the Platform, the Company or any other person the origin of any messages on the Platform or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;

      17. overrides safety or privacy filters, controls, or mechanisms;

  3. Usage Restrictions Regarding Outputs

    1. All Outputs are fictional in nature and automatically generated. They may contain inaccuracies, fabrications, or statements that are untrue or misleading.

    2. You shall not use the Outputs as a substitute for professional advice (including legal, medical, financial or other professional services), to make or disseminate claims presented as factual about real persons, entities, events, or products; or to defame, harass, or otherwise harm any person or group.

    3. You must not, and must not allow third parties to, use any content, data, output or other information received or derived from the Platform, including any Outputs, to directly or indirectly create, train, test, or otherwise improve any machine learning algorithms or artificial intelligence systems, including any architectures, models, or weights.

    4. You grant the Company all rights to use your Output to improve its artificial intelligence safety efforts, to develop and improve our technologies and to improve its products and Services.

    5. You may create Outputs from a face image of yourself or from a voice sample of yourself or from the face image and voice sample of an individual who has given you express, written, informed consent. By submitting a face image or voice sample, you confirm: “I confirm that the face depicted in this image and/or voice sample is my own, or that I have obtained written permission from the person depicted to create a digital representation, synthesised voice or custom voices of them (as applicable).

    6. Prohibited Uses: You may use User Inputs to generate Outputs for lawful purposes only. Regardless of consent, you may not use any Outputs to, or other provide any User Inputs that:

      1. impersonate any real person in a deceptive manner;

      2. create sexually explicit content depicting any individual;

      3. create content depicting minors;

      4. commit or facilitate fraud, identity theft, harassment, defamation, or non-consensual intimate imagery; or

      5. generate statements purporting to be made by a real person without their authorisation.

      6. use any such Output in a defamatory, offensive, harassing, sexually explicit, or violent manner or infringe the personality rights or reputation of any person;

      7. use any such Output to imply endorsement of any product, political position, or viewpoint;

      8. promote age-restricted goods or services including alcohol, tobacco, gambling, firearms, or escort services; or

      9. disseminate misinformation or disinformation;

      10. in a manner that brings disrepute to the Company; or

      11. in violation of applicable laws;

    7. The Company is not responsible or liable in any way, for any Output which may, solely as a result of the use of the Services (without any human intervention or involvement) and the inherently probabilistic characteristics of machine learning algorithms produce an error, mistake, inaccuracy, technological inadvertency which can display an Output which (a) is incorrect, unlawful, or illegal, (b) does not accurately reflect real people, places, or facts, (c) may be harmful, defamatory, disparaging and/ or offensive to any particular race, minority, ethnicity, gender, caste, creed or sex, or (d) may be offensive to religious, ethical, moral beliefs or disrupts social order. The User is entirely liable for all User Inputs, Content and Output and its use, dissemination, distribution, publication, alteration, variation or modification.

  4. You may not use the Services in a way that is unlawful and/or may harm a person or infringe their rights. No license or rights to use the name, image, likeness, voice, or biographical information of any person, celebrity or otherwise, is granted hereunder, and as such, any use of a work or creation of any digital character that contains any images of any persons with or without their consent is done at your own risk. You may not use the Platform to generate harmful/ defamatory/ illegal Output and the Platform reserves the right to prohibit you using the Services, and to take any appropriate action as may be permitted by law. You may not seek to reverse engineer the Services, use the Services to attempt to build a competitive product or service. You will indemnify us for your use of Services as outlined in these Terms.

  5. If required as per applicable law within the territory you intend to use the Services, you must indicate that the Output posted, published and/or shared is AI-generated in a way that could not be reasonably misunderstood (for example, by including an introduction that discloses that some or all of the Output was AI-generated).

  6. In addition, you agree not to (i) send through the Services unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (ii) use the Services to harvest, collect, gather or assemble information or data regarding other Users, including email addresses, without their consent; (iii) interfere with, disrupt, or create an undue burden on servers or networks connected to the Services, or violate the regulations, policies or procedures of such networks; (iv) attempt to gain unauthorized access to the Services (or to other computer systems or networks connected to or used together with the Services); or (v) harass or interfere with any other User’s use and enjoyment of the Services.

  7. You shall not use deep-links, page-scrape, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to increase traffic to the Platform or the Services of the Company, to access, acquire, copy or monitor any portion of the Platform, or the Services of the Company, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any content, to obtain or attempt to obtain any content, documents or information through any means not specifically made available through the Platform, or the Services of the Company.

  8. Any use of the Platform in violation of the foregoing violates these Terms and may result in, among other penalties, termination or suspension of your Account.

11. Company’s Rights

The Company reserves the right to suspend/discontinue the access to the Platform or the services of Company, terminate your Account, including suspending your Account, at any time, for any cause, including, but not limited, to the following:

  1. For any suspected violation of applicable law or the terms and conditions mentioned in these Terms;

  2. For any suspected discrepancy in the particular(s), documentation or information provided by you;

  3. To combat potential fraud, sabotage, wilful destruction, threat to national security, for any other force majeure reasons etc.;

  4. If the same is due to technical failure, modification, upgradation, variation, relocation, repair, and/or maintenance due to any emergency or for any technical reasons;

  5. If the same is due to any transmission deficiencies caused by topographical and geographical constraints/limitations;

  6. If you do not have the control over your login details and password or your account is compromised in any other manner;

  7. If you indulge in any abusive or aggressive or threatening behaviour or any act or any intimidation or harassment of any kind (be it verbal or physical or written) against any employee / representative / agent of the Platform or any other User; and

  8. If the Company believes, in its reasonable opinion, that cessation/ suspension is necessary.

12. Feedback

If you provide the Platform with any feedback, reviews or suggestions regarding the Services and/or Outputs (“Feedback”), you hereby assign to the Company all rights in such Feedback and you hereby irrevocably and unconditionally waive any and all intellectual property rights or moral rights you may have in such Feedback. You hereby agree that the Company shall have the right to fully use your Feedback for the purpose of supporting and developing and further improving the Services. Furthermore, the Company shall have the absolute right and discretion to utilise your Feedback for marketing/ promoting/ advertising the Platform and/ or the Services in any media formats and through any media channels, whether now known or existing in the future throughout the world, without the Company seeking further permission from you. The Company will treat any Feedback you provide to the Platform as non-confidential and non-proprietary. You agree that you will not submit to Platform or the Company, any information or ideas that you consider to be confidential or proprietary.

13. Third-Party Services and Other Users

  1. AI Sub processors. The Platform integrates with third-party AI model providers including Google (e.g. Google Veo 3) and ByteDance (e.g. Kling), and comparable video and voice synthesis providers, via APIs. The Company does not own or operate these underlying models. User Inputs may be transmitted to such sub processors solely for the purpose of generating the Output requested and such sub processors would be liable for provision of their own services with regard to the User Inputs. The third-party AI model providers shall be governed by their own terms of service and privacy policies and shall be liable for ensuring that adequate safeguards for protection of the data of the User are maintained. The Company maintains a current list of AI sub processors on the Platform, which will be updated as providers change.

  2. The Platform provides tools through the Services that enable you to import and export information, including User Input/ Output, to and from third party services, including through features that allow you to link your account on the Platform with an account on a third party service (such as gmail or any other email provider) using multiple project keys for their interfaces (collectively, “Third-Party Services”). These Third-Party Services are governed by their own terms. By using one of these tools, you agree that the Company may transfer that information to and from the applicable third party service. Third-Party Services are not under the Company’s control, and the Company is not responsible for any Third-Party Services’ use of your exported information. The Service may also contain links to third party websites, and such linked websites are not under the Company’s control, and the Company is not responsible for their content. These Third-Party Services are governed by their own terms of service and privacy policies (eg: Google Privacy Policy).

  3. The Company provides you with access to third-party tools and services and certain content, products and services available with the Platform may include materials from third-parties which the Company may neither monitor nor have any control over. Third-party links on the Platform may direct you to third-party websites that are not affiliated with the Company. You shall comply in all respects with all applicable terms of the Third-Party Services that you access or subscribe to in connection with the Services. If at any time any Third-Party Services cease to make their programs available to us on reasonable terms, the Company may cease to provide such features to you without entitling you to any notice, refund, credit, or other compensation.

  4. You acknowledge and agree that the Company provides access to such links, website, tools and services “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement and the Company does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any materials, products, or services of third-parties.

  5. Other Users: Each User is solely responsible for any and all of its own User Input/ Output. As the Company does not control User Input, you acknowledge and agree that the Company is not responsible for any User Input, whether provided by you or by others. The Company is not liable or responsible for any User Input/ Output which you may view/ access while using the Services, including the accuracy, currency, suitability, or quality of any such User Input/ Output. Furthermore, your interactions with other Users are solely between you and such Users, and Dolphin AI will not be responsible for any loss (including monetary loss), damage and/ or any reputational harm incurred as the result of any such interactions. If there is a dispute between you and any User, the Company is under no obligation to become a party to such dispute or provide any information/ testimony in relation to such dispute, save and except as may be mandated by a court of law. Please note that other Users may search for, see, use, modify and reproduce any of your User Input / Output that you submit to any “Public” area of the Services. You warrant that the holder of any worldwide intellectual property right, in your User Input, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.

  6. Release: You hereby release and forever discharge the Company (and its officers, affiliates, partners, employees, agents, successors, and assigns) from, and hereby waive and relinquish each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage) that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Services (including any interactions with, or act or omission of, other Users or any services for third-parties and products).

14. Copyright Complaints and Takedown

The Company respects intellectual property rights of others and expects Users to do the same. If you believe that content on the Service infringes your copyright, please send a written complaint to the Grievance Officer (contact details in the Contact Information section) containing:

  1. identification of the copyrighted work claimed to have been infringed;

  2. identification of the specific content on the Platform that you claim is infringing;

  3. your name, address, telephone number, and email address;

  4. a statement that you have a good-faith belief that the use of the content is not authorised by the rights holder, its agent, or applicable law; and

  5. a statement that the information in your complaint is accurate.

15. Accuracy of Information

  1. The Company is not responsible if information made available on the Platform or the website (including any information in relation to the services of the Company) is not accurate, complete or current. The material on the Platform is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting, primary, more accurate, more complete or more timely sources of information.

  2. The Platform may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. The Company reserves the right to modify the contents of the Platform at any time, but the Company has no obligation to update any information on the Platform. You agree that it is your responsibility to monitor changes to the Platform and or any other information provided by the Company.

16. Warranties

No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose, is given in conjunction with the Platform, the website or the Services of the Company. While the Company may apply such technology as it deems fit to ensure the security of and prevent unauthorised access to its products/services, the Company does not warrant that products/Services or any content/data will be provided uninterrupted or free from errors or that any identified defect will be immediately corrected. Further, no warranty is given that products/Services or any data/content are free from any computer virus or other malicious, destructive or corrupting code, agent, program or macros. The Company provides the Platform or the services of the Company and other products/services an “as is”, “where is”, “with all faults” basis. You note that the Company may modify or discontinue beta features at any time, and any Outputs generated using beta features may be deleted, altered, or rendered inaccessible without notice. Your use of beta features is at your own risk.

ALL OTHER WARRANTIES, WHETHER LEGAL, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR USAGE OR FOR THE INTENDED USE THEREOF ARE EXPRESSLY EXCLUDED IN CONNECTION WITH THE USE OF THE PLATFORM OR THE SERVICES OF THE COMPANY.

17. Exclusions of Liability

  1. Notwithstanding anything to the contrary, the Company and its successors, agents, assigns, and each of their directors, officers, employees, associates, agents, and representatives shall in no event be liable to you or any other Person for:

    1. any indirect, incidental, special, consequential, punitive or economic loss, expense or damage arising from or in connection with any access, use or the inability to access or use the Platform or the services of the Company or reliance on those, howsoever caused and regardless of the form of action (including tort or strict liability);

    2. any downtime costs, loss of revenue or business opportunities, loss of profit, loss of anticipated savings or business, loss of data, loss of goodwill or loss of value of any equipment including software; and/or

    3. any loss or damage arising as a result of a disclosure/sharing or hacking of your login details and password, and any improper usage, failure or malfunction of any computer or mobile phone, unavailability of an electricity connection, other telecommunications equipment, any other services or equipment necessary to access the Platform, the website or the services of the Company.

  2. The Company shall not be liable for any inconvenience, loss, cost, damage or injury suffered by you or any third Person arising from or caused by:

    1. act or omission of any third party including but not limited to any participants, interviewers or any equipment or software providers, any service providers, any network providers (including but not limited to telecommunications providers, internet browser providers and internet access providers), or any agent or subcontractor of any of the foregoing; and

    2. theft or loss of your computer, mobile phone, your data, your login details and password, hardware.

  3. NOTWITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT, SHALL THE COMPANY OR ANY OF ITS DIRECTORS, EMPLOYEES, AGENTS AND/OR PERSONNEL, BE LIABLE TO YOU OR ANY PERSON FOR ANY DAMAGES, LIABILITIES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO: (I) THESE TERMS & CONDITIONS, THE PLATFORM, THE WEBSITE OR THE SERVICES OF THE COMPANY, OR ANY REFERENCE SITE, APP, PRODUCTS OR SERVICES; OR (II) YOUR USE OR INABILITY TO USE THE WEBSITE, THE PLATFORM, OR OTHER PRODUCTS OR SERVICES THE COMPANY OR ANY REFERENCE SITE; OR (III) ANY OTHER INTERACTIONS WITH THE COMPANY; HOWEVER CAUSED AND WHETHER ARISING IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY OR OTHERWISE, BEYOND OR IN EXCESS INR 10,000, OR ANY LOWER AMOUNT AS MAY BE PERMITTED UNDER APPLICABLE LAWS, WHICHEVER IS LESS.

  4. Notwithstanding anything in these Terms, you acknowledge that the Platform, the website or the services of the Company may not be uninterrupted or error free or free from any virus or other malicious, destructive or corrupting code, program or macro. The Company shall adopt all such best technical and non-technical security measures that it considers are appropriate and are the same as that is prevalent in the industry, however the Company does not guarantee that such security measures cannot be subverted to gain unauthorized access. In the event of interruption to the Platform or the Services of Company or loss of use and/or access, the Company shall be use best endeavours to restore access as soon as reasonably possible.

  5. The Company is not responsible for any information or content uploaded by you on the Platform or the website.

18. Indemnification

You agree to indemnify, defend and hold harmless the Company and its parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees (“Indemnified Parties”), from all claims, demands, losses, costs, fees suffered or incurred by the Indemnified Parties due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party or any disputes with any Users.

19. Waiver

If the Company does not exercise a right under these Terms, shall not constitute a waiver of such right. Waiver of any right, remedy or breach of any subject matter contained in these Terms shall not be viewed as a waiver by the Company, unless specifically agreed by the Company in writing.

20. Force Majeure

For purposes of these Terms, “Force Majeure Event” means any event or circumstance, regardless of whether it was foreseeable (including without limitation an act of war, hostility, or sabotage; act of God; electrical, internet or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); criminal, revolutionary, or terrorist activity), that: (a) was not caused by a party and, (b) prevents that party from complying with any of its obligations pursuant to these Terms (other than an obligation to pay money) or provision of the Platform. If a Force Majeure Event occurs, the Platform will be excused from performing those obligations rendered un-performable by the Force Majeure Event. During a Force Majeure Event, the Company shall use reasonable efforts to limit damages to you and to resume its performance pursuant to these Terms.

21. Relationship of the Parties

You agree that no joint venture, partnership, employment, or agency relationship exists between the User and Company as a result of these Terms, your use of the Platform, or the availing of Services from Company.

22. Assignment

You shall not assign or transfer the rights and obligations if you under these Terms, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of its assets, change of control or operation of law, without Company’s prior written consent.

23. Governing Law and Jurisdiction

  1. These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

24. Confidentiality

For the purposes of this Terms, the term “Confidential Information” shall mean and include all tangible and intangible information obtained, developed or disclosed or accessed including all documents, data papers and statements and trade secrets. In case you come into possession of any Confidential Information of the Company, you shall safeguard the same and shall not disclose such Confidential Information without the prior written consent of the Company.

25. Contact Information

  1. Any grievances in relation to the website, Platform or the Services may be communicated by you to the Grievance Officer at the following details:Name: Dipu Kumar
    Email: support@trydolphin.ai

26. Cumulative Rights

The rights and remedies of the Company provided in these Terms are not exclusive, but are cumulative upon all other rights and remedies to the full extent allowed by law.

27. Severability

If any part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

28. Entire Understanding

These Terms constitute the entire agreement between the Company and you pertaining to the subject matter hereof and supersedes in their entirety all written or oral agreements between the Company and you.

Dolphin AI